Terms & Conditions

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1. Eligibility

• You must be at least 18 years old to make a purchase on our Website. By placing an order, you confirm that you are of legal age and possess the legal authority to enter into a binding agreement.

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2. Product Information

• All products sold on our Website are formulated and prepared by us based on traditional Ayurvedic principles. However, individual results may vary, and the effectiveness of the products depends on various factors.

• We recommend consulting with our qualified healthcare professional before using any Ayurvedic medicines, especially if you have pre-existing health conditions, are pregnant, or are taking other medications.

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3. Ordering and Payment

• By placing an order on our Website, you are making an offer to purchase the products listed in your order. All orders are subject to acceptance and availability.

• Prices listed on our Website are in INR and are subject to change without notice.

• Payment must be made at the time of placing an order. We accept online payments.

• We reserve the right to refuse or cancel any order at our discretion, including in cases of suspected fraud or unauthorized activity.

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4. Shipping and Delivery

• We offer shipping to all regions of India. Delivery times may vary based on the destination and shipping method chosen at checkout.

• Shipping charges are calculated at the time of purchase and will be added to your order total.

• We are not responsible for any delays in delivery caused by circumstances beyond our control, including customs processing or postal service delays.

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5. Returns and Refunds

• Due to the nature of our products, we do not accept returns or exchanges once the products have been shipped, except in cases where the product is defective or damaged upon arrival.

• If you receive a defective or damaged product, please contact us within 7 days of receipt to arrange for a replacement or refund.

• Refunds will be processed using the original payment method and may take 3-4 days to reflect in your account.

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6. Limitation of Liability

• Our products are provided "as is" without any warranties, express or implied. We do not guarantee the effectiveness of our products for any specific purpose.

• We are not liable for any direct, indirect, incidental, or consequential damages arising from the use or misuse of our products or Website.

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7. Privacy Policy

• Your privacy is important to us. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal information.

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8. Intellectual Property

• All content on our Website, including text, images, logos, and product descriptions, is our intellectual property and may not be used, reproduced, or distributed without our prior written consent.

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9. Governing Law

• These Terms shall be governed by and construed in accordance with the laws of  India. Any disputes arising out of or related to these Terms shall be subject to the exclusive jurisdiction of the courts of India.

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10. Amendments

• We reserve the right to modify these Terms at any time without prior notice. Any changes will be effective immediately upon posting on our Website. Your continued use of our Website after the posting of changes constitutes your acceptance of the revised Terms.

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11. Contact Information

• If you have any questions or concerns about these Terms, please contact us at  +919322497001 or mail us at natureshadeharbals@gmail.com.

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       Thank you for choosing Nature Shade Herbals. We appreciate your trust in our products and services.