Shipping Policy

1. Processing Time

• Order Processing: Orders are processed within 1-2 business days after your payment has been confirmed. Orders placed on weekends or public holidays will be processed on the next business day.

• Custom Orders: If your order includes custom formulations or products that require special preparation, additional processing time may be needed. We will notify you of any delays.

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2.  Delivery Times​

• Domestic Shipping: Delivery within India typically takes 7-10 business days.

• International Shipping: Delivery to international destinations may take more time, it will be displayed at checkout. Delivery times may vary based on customs processing and the destination country's postal service.

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3. Shipping Rates

• Domestic Shipping: Shipping charges within India are calculated based on the weight of the products and the delivery location. The total shipping cost will be displayed at checkout.

• International Shipping: Shipping charges to international destinations are calculated based on the weight of the products, the destination country, and the chosen shipping method. The total shipping cost, including any applicable taxes or duties, will be displayed at checkout.

• Free Shipping: We may offer free shipping promotions on certain orders. Details of such promotions, including eligibility and applicable regions, will be specified on our Website.

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4. Order Tracking

• Once your order has been shipped, you will receive a confirmation email with tracking information. You can use the tracking number provided to monitor the status of your shipment through the carrier's website.

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5. Customs, Duties, and Taxes

• Domestic Orders: For orders within India, any applicable taxes will be included in your order total at checkout.

• International Orders: International shipments may be subject to customs duties, taxes, and other fees levied by the destination country. These charges are the responsibility of the customer and are not included in the order total. Please check with your local customs office for more information on potential charges.

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6. Delivery Issues

• Incorrect Address: Please ensure that the shipping address provided at checkout is accurate. We are not responsible for orders delivered to incorrect or incomplete addresses provided by the customer. If an order is returned due to an incorrect address, additional shipping charges may apply to resend the package.

• Lost or Stolen Packages: We are not responsible for lost or stolen packages that have been confirmed as delivered by the carrier. If your package is lost or stolen, please contact the carrier directly to file a claim. We will assist in the process as much as possible.

• Undeliverable Packages: If a package is returned to us as undeliverable, we will contact you to arrange for reshipment. Additional shipping fees may apply.

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7. Order Modifications and Cancellations

• Order Modifications: If you need to make changes to your order after it has been placed, please contact us as soon as possible at +919322497001​​ or mail us at  natureshadeharbals@gmail.com.

• We will do our best to accommodate your request, but we cannot guarantee that changes can be made once the order is being processed.

• Order Cancellations: If you wish to cancel your order, please contact us immediately. If the order has already been processed or shipped, we may not be able to cancel it. In such cases, our Return and Refund Policy will apply.

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8. Contact Us

If you have any questions or concerns about our Shipping Policy, please contact us at:

Nature Shade Herbals

Address: PL.NO-72,SR.NO-332/2,Sai Banglow, Wadala -Pathrdi Road, Madhuban Colony, Indiranagar Nashik-422009, Maharashtra.

Phone No:  +919322497001

Email: natureshadeharbals@gmail.com

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Thank you for choosing Nature Shade Herbals. We are committed to ensuring that your products arrive safely and on time.